Privacy Policy – LUO PERFECT LLC

This Privacy Policy describes how LUO PERFECT LLC (hereinafter referred to as the “Company”) collects, uses and protects your personal information. The Company takes your privacy very seriously and is committed to ensuring that your personal information is properly protected. Please read this policy carefully to understand how we handle your information.

Information Collection

When you visit our website or contact us, we may collect the following information from you:

Personal identification information: This includes your name, email address, phone number and mailing address.
Automatically collected information: When you browse our website, we may automatically collect some information such as IP address, browser type, access time and pages visited.
Transaction information: If you purchase our wind turbine products, we collect payment information and order details about you.

Use of information

The information we collect will be used for the following purposes:

Provide and improve services: process orders, manage customer relationships, improve user experience and service quality.
Communicate with you: respond to your inquiries, provide after-sales support, send order updates or important information.
Marketing and promotion: With your consent, we may send you notifications about new products, promotions and special offers.
Ensure security: monitor and prevent fraud or other illegal activities, and protect our website and services.

Information Sharing

We will not sell, trade or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may work with third-party vendors, such as payment processing, logistics and customer service providers, to help us complete our services.
Legal Requirements: If required by law, we may provide your information to the government, courts or law enforcement agencies to comply with applicable laws and regulations or to protect our legal rights and interests.

Information Protection

We take reasonable security measures to protect your personal information to prevent unauthorized access, disclosure or modification. Nevertheless, there are certain risks in the transmission and storage of any information, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, update or delete your personal information. To exercise these rights, or if you have any questions about our Privacy Policy, you may contact us at:

Email: info@luoperfect.com
Phone: 408-915-5462
Address: 22303 Charlotte Dr, Torrance, CA 90505

Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you find that personal information from a child under the age of 13 has been collected, please contact us so that it can be deleted as soon as possible.

Third-Party Links

Our website may contain links to third-party websites. Please note that we have no control over the privacy policies and content of these third-party websites and are not responsible for them.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately after they are posted on this website. It is recommended that you review this policy regularly to stay updated.

If you have any questions or comments about this Privacy Policy, please contact us at:

LUO PERFECT LLC
Address: 22303 Charlotte Dr, Torrance, CA 90505
Tel: (656) 201-4854
E-mail: jieshi03@luoperfect.com